We offer free UK shipping on orders over £99 via Royal Mail Tracked 48. Once your order is dispatched you will receive a confirmation with tracking link by email. Please allow up to 3-5 working days for delivery, if you have not received your order a

<h2 id="standard-shipping">Standard Shipping</h2>We offer free UK shipping on orders over &#xA3;99 via Royal Mail Tracked 48Once your order is dispatched you will receive a confirmation with tracking link by emailPlease allow up to 3-5 working days for delivery, if you have not received your order after 7 working days contact support@ebiketuner.com<a href="mailto:support@ebiketuner.com" style="box-sizing: inherit; color: rgba(var(--color-link),var(--alpha-link)); text-underline-offset: 0.3rem; text-decoration-thickness: 0.1rem; transition: text-decoration-thickness var(--duration-short) ease;"></a><h2 id="uk-express-shipping">UK Express Shipping</h2>We offer express shipping via Royal Mail Tracked 24. Once your order is dispatched you&apos;ll receive an email confirmation with a tracking number.&#xA0;Please allow 2 working days for delivery, if you haven&apos;t received your order within 2 working days contact <a href="mailto:support@ebiketuner.com">support@ebiketuner.com</a><h2 id="order-cut-off-times">Order Cut-off Times</h2>Our deadline for same-day dispatch is 12pm. Please note, if you place an order after 12pm on Friday this order will be dispatched on Monday.

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We offer a 30 day return policy, please allow up to 7 working days for your refund to be processed. To request a return please email support@ebiketuner.com with your order number & reason for returning. In order to return an item it must be sent back

<h2 id="returns-policy">Returns Policy</h2>We offer a 30 day return policy, please allow up to 7 working days for your refund to be processed.&#xA0;To request a return please email support@ebiketuner.com with your order number &amp; reason for returning.&#xA0;In order to return an item it must be sent back within 30 days of the delivery date at the buyers expense.&#xA0;It must be returned in its original packaging, unused. Please use a tracked service to ensure your return arrives safely, include your name in the package. Failure to do so will cause delays with your refund.We are unable to refund your original or return postage costs.&#xA0;If an item is returned without its original packaging intact we will charge a 10% restocking feeIf an item is returned damaged we have the right to deduct up to 50% of the original purchase priceWe highly recommend contacting us prior to purchasing to avoid unnecessary returns <h2 id="isPasted">Faulty Items&#xA0;</h2>In the unlikely event your product arrives faulty. Please contact us first on support@ebiketuner.com and one of the team will get back to you promptly.Please note, our tuning kits should not be shrink wrapped or secured with electrical tape as this can damage the connections and cause moisture build&#xA0;up. We cannot replace any tuning kit under warranty if it returned to us with any of the following;1. Shrink Wrapped2. Wrapped in electrical tape or similar3. Dirty (mud, grease etc)&#xA0;Products that are sent back to us in any the above condition are not eligible for replacement&#xA0;<h2 id="returns-address">Returns Address&#xA0;</h2>Please do not send returns until you have contacted us first, this avoids any delays processing your return. <div id="isPasted" style="caret-color: rgba(0, 0, 0, 0.847); color: rgba(0, 0, 0, 0.847); font-family: -apple-system-font; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;">Ebiketuner Returns, C/O Tarlu Fulfilment, 17 FACTORY ROAD, POOLE, BH16 5SN, UK</div> IMPORTANT: Please include your name &amp; order number in your package, failure to do so will cause delays with your refund/exchange. Please share your return proof of postage/tracking number so we monitor the return. Items sent back without proof of postage or a tracking number risk being lost and refunds being denied.&#xA0;&#xA0;

Returns

Please feel free to reach out to our support team any time!

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