ebike-tuner logo
ebike-tuner logo

All articles

Activating your BikeTrax GPS TrackerUpdated 2 years ago

When activating a new BikeTrax, there are a few things to watch out for:


1. Please make sure to always do the activation outside so that BikeTrax can receive a sufficient GPS signal.
2. Please make sure to switch the e-bike on and shake it properly, so that BikeTrax receives power and "wakes up" with the shaking.
3. Please make sure that the device is hidden underneath a plastic cover of the e-bike engine and not in the frame and that the device is not surrounded by metal.
4. Please make sure that the antenna (marked by our PowUnity logo) is facing outwards.

If you've tried all of these steps, contact [email protected] and one of their technical support team will assist you

Was this article helpful?
Yes
No